If its more than 45 days chance are you don't going to get back the money that have been stolen to you. As you can see its even hard for AP to get back money that I won in cases in just two weeks simply because the account is empty.i have filed a issue about my account on alertpay three months ago but until now they have not solve my problem i have requested to downgrade m account to personal pro but until now i haven't heard from them i already send all the requirements the asked of me,,
Unlike paypal that they reverse transaction right away.