TradeKing to Be Recognized as a Top-Three Service Innovator for the Financial Services Industry at the 8th Annual Awards in Las Vegas
FT. LAUDERDALE, FL – January 29, 2014 – TradeKing Group, Inc. was named a finalist in the eighth annual Stevie® 
Awards for Sales & Customer Service. The firm earned recognition in two categories for the financial services sector: Innovation in Customer Service and Front Line Customer Service Professional of the Year, and will ultimately be a gold, silver, or bronze Stevie Award winner in the program.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013. One hundred twenty-nine professionals worldwide acted as preliminary judges, determining finalists by their average score in 43 categories for customer service and contact center achievements.
“TradeKing has built our business on the goal that clients should receive the best customer service experience anywhere,” said Don Montanaro, CEO of TradeKing Group. “Achieving this goal means constantly looking at new ways to improve that experience, understanding how customer expectations have changed in the era of social media, and being ready to meet and exceed those new expectations. I’m proud of the entire TradeKing customer service team and the work they do every day to meet our clients’ needs. This recognition by the Stevie Award judges is further validation that we’re delivering on our ‘service-first’ approach.”
The awards are presented by the Stevie Awards, which organizes several business awards shows including the International Business Awards and the new Asia-Pacific Stevie Awards. The final results will be announced during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas, Nevada.
“In a record-breaking year for nominations, the judges saw extraordinary quality in the achievements portrayed in these Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards. “The final judges should enjoy reading and evaluating such a treasure trove of excellent work.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
About TradeKing Group, Inc.
TradeKing Group, Inc. (www.tradeking.com) consists of companies that provide online brokerage services, social communities for investors, investor education and more. Its subsidiary, TradeKing, is a nationally licensed online broker/dealer dedicated to empowering the independent, self- directed investor. It offers simple, low flat fees ($4.95 per trade for both equity and option trades with $0.65 per options contract).1 The TradeKing platform features powerful online equity, options, ETF, mutual fund and fixed-income trading tools accompanied by a rich set of news, research and analysis capabilities.
Follow TradeKing on Twitter at http://twitter.com/TradeKing,
Facebook at http://www.facebook.com/
tradeking,
YouTube at http://www.youtube.com/tradeking,
LinkedIn at http://www.linkedin.com/company/tradeking, Google+ at https://plus.google.com/+
tradeking/posts.
News Release Issued: Jan 29, 2014 (9:00am EST)
To view this release online and get more information about TradeKing visit: http://tradeking.mediaroom.
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