ProTrader
Forex Supporter
Guys, one Jan 17, 2013 there have a withdraw from my partner account, and I did not make that request.
Instantly, the same day I report it to InstaForex partner and shortly later, I receive replied from them said that:
On Jan 28 , 11 days has passed and no reply from them, no money back to my account! I contact them again to see how the process and then they reply:
Now there have few points you must know:
1. Usually it took 5 days to 1 week for them process withdraw from partner account, there have much time for them to look into the issues and denied that withdraw, but they did not make it! THEY IGNORED MY REPORT!
2. In the past my withdraw request always get denied when I change my LR account or try to withdraw using another payment processor. They why this time they process it too easily? Different LR account from Different country?
3. Every time I request withdraw, there always have email confirmation, include a link in case I want to cancel my request. But it's not this time when cheater try to withdraw from my account? WHY?
I guest it's enough for you to understand.
Instantly, the same day I report it to InstaForex partner and shortly later, I receive replied from them said that:
Please kindly be informed that your report has been forwarded to the corresponding department for investigation. We will let you know once we receive an update. Your patience is highly appreciated.
On Jan 28 , 11 days has passed and no reply from them, no money back to my account! I contact them again to see how the process and then they reply:
We are sorry for late response.
Please be informed that your account has been hacked and your xxxx USD can not be refunded.
Now there have few points you must know:
1. Usually it took 5 days to 1 week for them process withdraw from partner account, there have much time for them to look into the issues and denied that withdraw, but they did not make it! THEY IGNORED MY REPORT!
2. In the past my withdraw request always get denied when I change my LR account or try to withdraw using another payment processor. They why this time they process it too easily? Different LR account from Different country?
3. Every time I request withdraw, there always have email confirmation, include a link in case I want to cancel my request. But it's not this time when cheater try to withdraw from my account? WHY?
I guest it's enough for you to understand.