Thank you for contacting Payza.
As one of the most secure and reliable online payment processors, we adhere to a comprehensive security policy for the protection of our network and our compliance with various laws and legislation.
Due to general security reasons, your Payza account has been flagged by an automated security feature. In keeping with our security policy, we are advising you to complete an additional account verification before you can have full access to your Payza account. We will require you to submit the following documents:
6¦1 A proof of address statement, such as a bank statement, credit card statement, phonebill or utility bill. The name and address must match with the information listed in your Payza account. Please ensure that the statement date is visible and that it is dated within the last 3 months.
6¦1 A photo identification document, such as a passport, driver¡¯s license, country/state ID or medical ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible and that it is scanned at a high resolution in color.
Please feel free to hide or blank out any irrelevant information such as your driver's license number, account balances, etc.
You may attach the requested documents to your email. Please ensure they are clearly visible and at least 300 KB in size.
Furthermore, please take some time to answer these questions for our files:
6¦1 What type of business do you operate?
6¦1 What do you typically receive payments for?
6¦1 What is your website's URL?
Thank you for your understanding while we ensure the security of our network.
The Account Security Team